March 14, 2024

Modified on Wed, 20 Mar at 8:57 AM

Agency Admin Meeting

Mar 14^th, 2024

PacificSource

Attendees: Carly Walker, Mary Adams, Melinda Zugelder, Paige Schoenborn, Trisha Aspiranti, Amy Wilson, Katy Alvarado, Nj Sevitz, Tami Kinman, Reagan Watjus, Joseph Washburn, Michelle Garcia, Mike Fleck, Danyell Rejcek, Mellinda Poor, Kristin Yates Fronza, Sandi McIntosh, Crystal Morrison, Mirtha Strugo, Leonie Daniels, Kevin Furber, Jody Allard, Jeff Albanese, Foster Martinez, Arelis Romero, Art Zamudio, Lacey Haight, Ray Peltzer, Theresa Bourdeau, Daphne Weller, Lindsay Weiss

Updates
1. Freshdesk
  - New look to Freshdesk. If you have any feedback in regards to the new look email the helpdesk
  - New PSH/RRH housing move in date report. If you are a PSH/RRH project you should be running this report. The report flags things that need to be looked at.
Training – Mary
1. Check out training here: https://lchsdhelpdesk.freshdesk.com/support/solutions/articles/70000658737-hmis-training
2. There is a training poster. If you’d like one to post at your agency email the Helpdesk
Data Quality
1. Paige and Melinda will be doing Data Quality checks on all HMIS projects. You may be receiving emails on projects you’ve never received emails for before. If the email states a date which corrections need to be fixed by, that means reporting can’t be done until it is fixed. Please fix or communicate that you are working on it.
HMIS Conference
1. CLASSY Lane County May 30^th 9:00 – 4:30 @ PacifcSource
  - Classy stands for Collaborating, Learning And Supporting System You’ers
2. Last call for presentations - If you would like to present please email Melissa Coloma as soon as possible
3. Registration will be sent out soon. Please encourage users to sign up. This will be good networking for staff
Quiz/Activity
1. Broke off into groups of 5 to complete the Agency Admin Quiz
  - What is the name of Lane County’s HMIS help Website?
    1. Zendesk
    2. Freshdesk
    3. StaleDesk
    4. FreshAir
  - In HMIS, “HUD” is an acronym for which of the following:
    1. Housing and Urban Development
    2. Hospital Unit Dose
    3. Humanitarian Use Device
    4. How you doing?
  - When should a person’s Housing Move In Date Begin?
    1. The day the client entered the project
    2. The day that the client signed the lease
    3. The day that the client was given the keys to the apartment
    4. The night the client first slept there.
  - How often should you login to HMIS in order to keep your license active?
    1. Every day
    2. About once a week
    3. About once a month
    4. About every 6 months
  - A client agrees to an ROI on October 1, 2023. What should be the end date on this ROI?
    1. 10/01/2024 (one year)
    2. 10/01/2025 (two years)
    3. 10/01/2028 (five years)
    4. 10/01/2033 (Ten years)
  - What Lane County Populations experienced the largest growth of homelessness in the last five years:
    1. Older Adults (65+)
    2. Single Women
    3. Families
    4. Veterans
  - If a client doesn’t know or prefers not to answer, what is the one data field on the assessment that can be guessed?
    1. Race
    2. Date of birth
    3. Alias
    4. Veterans Status
  - Street Outreach programs should exit a client from their program when there has been:
    1. 90 days without a service or contact
    2. 1 year without a service or contact
    3. The end of the fiscal Year
    4. Contact with the client who didn’t ask for service
  - Which project auto-exits their clients at the end of every fiscal year?
    1. Homes for Good: Commons on MLK Permanent Supported Housing
    2. St. Vincent de Paul: Safe Sleep310
    3. Catholic Community Services: Springfield Community Service Center
    4. Carry It Forward: ALL IN Rehousing Rural Street Outreach
  - The data entered for all members of the family receiving a service transaction should be entered through:
    1. The head of household (primary client)
    2. Each member of the household separately
    3. The parents of the household only
    4. No one. Service transactions do no need to be entered
  - You pay arrearages for May, June and July 2024 rent for a client. You make the payment on August 1^st. What should be the start and end date for the service transactions.
    1. Start 5/01 End 7/30
    2. Start 7/30 End 8/01
    3. Start 8/01 End 8/01
    4. Start 5/01 End 8/01
  - You are working with a household that has recently gone through divorce (Two parents, two kids). They show up as one household on the Household tab. What are you required to do?
    1. Delete the household and create two new ones
    2. Keep the household but create two new ones
    3. Nothing, since everyone is already listed
    4. Keep the current household as on parent HOH, and create another with the other parent HOH
  - Prior Living Situation means:
    1. Where the client slept Last Night
    2. Where the client slept last before they were homeless
    3. Where the client is as of the day of the project entry
    4. Where the client is as of the day of their last project exit
  - If you have to prioritize one component of the HMIS for data timeliness, what would it be?
    1. Service Transactions
    2. Project Entry
    3. Project Exit
    4. Follow-Up documentation
  - A Vanderbilt University study identified this as a predictive factor of homelessness.
    1. Substance Abuse
    2. Low income
    3. Mental Health
    4. Past Homelessness
  - Which community is not in Lane County?
    1. Dunes City
    2. Yachats
    3. Florence
    4. Junction City
Next meeting
1. May meeting will be via zoom
2. If you would like to add anything to a future meeting agenda please email Melissa