When there are major changes made to an article or a new guide is published, you will see it listed here. Minor updates to formatting or wording will not be included.
Remember that you can request a new article by emailing HSDHelpDesk@lanecountyor.gov or submitting a ticket. You can request changes to an existing article by contacting us or by responding "No" to the "Did you find it helpful?" question at the bottom of any article.
| Change | Description | Date |
| New Interactive Training- Shelters Module Training | This training will walk the user through using the Shelters module. Practice includes entering in a household, using the Enter Household Data button, minor changes in the HUD Verification tables, and exiting the household. | 4-17-2024 |
| New Article- RRH & PSH Enrollments and Movie-In Dates | This article explains the Business Objects report for Rapid Rehousing (RRH) and Permanent Supportive Housing (PSH) projects. The report checks for possible errors with client enrollments and housing move-in dates (HMID). | 3-6-2024 |
| New Interactive Training- Agency Admin Practice | This interactive training is for new agency admins to practice using the WellSky navigation menu, and learn about the ESG CAPER and DQ for Entry Assessments report. | 2-29-2024 |
| New Article - Backdating a Shelter Stay | This article provides guidance on how to change a shelter stay to an earlier date without deleting the entry assessment information. | 1-30-2024 |
| New Article - Permanent Supportive Housing Workflow | This article provides guidance on how to complete the HMIS data entry process for clients enrolled in PSH projects. | 1-24-2024 |
| New Article - Shelter Stays DQ Report (Business Objects) | This article explains how to use the newly published Shelter Stays Data Quality Report in Business Objects. | 1-24-2024 |
| New Category - Training | This category housing articles related to training for HMIS. | 1-1-2024 |
| New Article - HMIS Training | This article contains training for HMIS, including videos and interactive practice. | 1-1-2024 |
| New Article - Scans Workflow | This article provides guidance on how to use the Scans workflow in WellSky to record services transactions for multiple clients at one time. | 12-7-2023 |
| Article update - Intake Forms | LC Coordinated Entry (CE) / Centralized Waitlist (CWL) Form updated to meet new FDA requirements as of 12/1/23. | 12-6-2023 |
| Article update - Intake Forms | Spanish Intake Forms now meet the FY24 Data Standards. | 11-28-2023 |
| New Article - Daily Unit Report (WellSky) | This article explains how to use the Daily Unit Report for Shelterpoint projects in WellSky. | 11-6-2023 |
| Article update - Intake Forms | Updated to match new FY24 data standards. New forms for PLUS - COC/ESG, PLUS - Street Outreach, and YHDP. | 10-10-2023 |
| Article update - DQ Report Abbreviation Guide | Updated to match new FY24 data standards, add instructions on how to match assessment questions with the Excel columns, and added a table with further descriptions. | 10-4-2023 |
| New article - Oct 2023 Data Standards Update: Race, Ethnicity, Gender, and Prior Living Situation Questions | This article explains the changes in the HMIS according to the new data standards requirement published October 1, 2023. Major changes: Race / Ethnicity / Gender / Translation Assistance. | 9-25-2023 |
| Article Updates - All | Starting 8/4, the HMIS staff is replacing all Freshdesk articles with new screenshots that match the new WellSky design. | 8-4-2023 |
| New article - ALL IN / EO Rapid Re-housing Workflow | This article is for All In (Executive Order-funded) Rapid Re-housing projects. It is not for Rehousing Street Outreach or Rehousing Diversion. | 7-28-2023 |
| New article - All In / EO Prevention Projects Workflow | This article is for All In (Executive Order-funded) Prevention projects | 6-30-2023 |
| Article update - Service Type Table | Updated specific HMIS requirements for services depending on type. | 6-29-2023 |
| Report update - Street Outreach Workflow and PATH Workflow | A new, easier-to-run Street Outreach report has been published! The instructions on this report are in the reports section of both workflows. | 12-9-2022 |
| New article - How is HMIS Data Used? (Tableau) | This article links to HSD's public Tableau page and explains how HMIS data is represented in Tableau dashboards | 9-26-2022 |
| New article - RRH & PSH Training Recording | Uploaded recording and slides from training on 7-22 | 7-22-2022 |
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