The Agency Admin Agreement outlines the responsibilities that agency admins have:

• Email the Help Desk when there is a person at your agency who needs an HMIS license
• Train users at your agency on their specific workflow. Lane County provides an overview of the system in New User Orientation. You can start training users on their workflow as soon as they have a license, even if they have not attended orientation yet.
• Notify Help Desk any time a user leaves your agency or is taking a leave of absence
• Run Data Quality reports at least once per month and make sure all projects meet the requirements of the Data Quality Plan
• Attend agency admin meetings and share relevant information from agency admin meetings with your staff
• Inform Lane County about program changes that affect HMIS like number of beds or changes in funding sources
• Submit the Project Set-up Form at least 3 days before any new project starts

Agency Admin Manuals

You can download and print the following two manuals. The files are located at the bottom of this page.

The Reports Only Manual contains the following:

• ESG CAPER/ CoC APR 
  • How to run the report
  • How to find the errors and use the information
• Business Objects
  • How to run the reports
  • DQ for Entry Assessment Report 
  • Service Transaction History Report 
  • RRH & PSH Enrollments and Move-In Dates Report

The Admin User Tasks Manual contains the following:

• Agency Tasks
  • Update Agency Contact Info
  • Input New Vendors
  • Fill out a Project Setup Form
• User Tasks
  • Sign Up New Users for HMIS License
  • Reset Passwords
  • Deactivate Users